Frequently Asked Questions
Everything you need to know about Clinically Kind® skincare and the power of goat milk.
What makes goat milk skincare different?
Goat milk has the same pH as human skin, allowing your skin to drink it in. It is rich in lactic acid and minerals, making it perfect for sensitive skin without causing irritation.
Are Beekman 1802 products cruelty-free?
Yes, we are proud to be Leaping Bunny certified. We never test our products or ingredients on animals.
How can I track my order?
Once your order ships, you will receive an email with a tracking link. You can also view your order status by logging into your account on our website.
What is your return policy?
We offer a 30-day return policy for most products. If you are not satisfied with your purchase, please contact our Neighbor Services team to initiate a return.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our reach to more neighbors around the world soon.
Are your products safe for sensitive skin?
Absolutely. We specialize in 'Clinically Kind' formulas that are dermatologically tested and proven to be safe for sensitive skin types.